Free
Starter Free
£0/ month
For a single small property trying out structured maintenance for the first time.
- 1 property
- Up to 2 users
- Up to 25 maintenance requests / month
- Basic work orders and status updates
- Community email support
Pricing
Simple pricing, per property, per month.
Start free for a single property. Move up when you need preventive maintenance, more users, or group reporting. Bulk discounts apply automatically for multi-property operators.
Today 42 open tasks
Room 418Water leakGuest risk
KitchenExtractor serviceDue 10:30
Lift BContractor visitBooked
Room 122AC fault repeatEscalate
18%fewer repeats
31assets due
4.6havg close time
Built for hotels Rooms, assets, trades, and recurring checks in one operating view.
Plans
Four plans, priced per property.
All plans include unlimited maintenance requests from staff, mobile-friendly access, and ongoing product updates. Prices are in GBP, billed monthly, exclusive of VAT. Annual billing saves 15%.
Small hotel
Starter
£49/ property / month
For independent hotels and serviced apartments running daily maintenance with a small team.
- 1 property
- Up to 10 users
- Unlimited maintenance requests and work orders
- Recurring preventive maintenance schedules
- Asset and room history
- Standard email support (next business day)
Larger hotel
Professional
£149/ property / month
For full-service hotels with engineering teams, structured PPMs, and outside contractors.
- 1 property
- Unlimited users
- Everything in Starter
- Full preventive maintenance scheduling and compliance logs
- KPI dashboards and exportable reporting
- Contractor portal with job assignment
- Priority support (4-hour business-hours response)
Hotel group
Group
From £104/ property / month
For operators running multiple properties who need consistent reporting and centralised control.
- Everything in Professional
- Group-level dashboards and benchmarks
- Per-property roles, permissions, and SSO
- Shared contractor and asset libraries
- Dedicated onboarding and account manager
- Automatic bulk discount (see below)
Bulk pricing
Group discounts that scale with you.
Group pricing applies the Professional plan rate across every property, with a per-property discount that increases as you add sites. Discounts apply to the recurring per-property fee and are calculated at the start of each billing month.
2–5 properties10% off the Professional per-property rate — £134 per property per month.
6–15 properties20% off the Professional per-property rate — £119 per property per month.
16–49 properties30% off the Professional per-property rate — £104 per property per month.
50+ propertiesCustom enterprise pricing. Includes SLA, single sign-on, and a named technical contact.
What affects pricing
We price around operational complexity, not feature confusion.
PropertiesSingle-site, multi-site, or group-level reporting needs.
UsersMaintenance, management, housekeeping, front office, and contractor access.
WorkflowsRequests, work orders, preventive maintenance, assets, and supplier coordination.
ImplementationHow much setup support and operational configuration your team needs.
Operational control
Not sure which plan fits? We’ll help you size it.
See how Hotel Repair Hub helps teams capture faults, assign work, schedule recurring maintenance, and reduce room downtime.